Help Desk Software Central

Great technology companies are built on great partnerships. It's a mantra that IssueTrak and Help Desk Software Central have believed in since day one. In fact, our ability to offer superb help desk support software solutions has always hinged on more than just our technologies themselves. Our ability to communicate and partner with a strong network of companies has been essential to providing our customers with the best solutions, support and value for their dollar.

We actively encourage partnerships with vendors with industry leading products, services and most of all, expertise, in order to help us build the perfect Help Desk / IT Support Desk software system available on the market today. These partnerships include these key stakeholders:

Resellers/OEMs Program
Our reseller program provides companies with the opportunity to market and distribute the full range of IssueTrak web based help desk software solutions. Intensive support is a key benefit to these VARs, and we frequently participate in co-op marketing campaigns to develop business, and offer informative on-site education seminars.

Technology Partner Program
Our Technology Partner Program has brought about amazing value for our customer base and those of other Software Developers. By incorporating third party technologies into our Help Desk / IT Support Desk Software solutions, we have developed superb relationships which enable complementary products to be sold with the IssueTrak system, and vice versa. Technology partners are provided with complete access to IssueTrak software and updates, as well as development resources, educational materials and future partnering opportunities.

System Integrator Program
We currently work with several leading system integrators to provide their expertise for IssueTrak implementations for mutual customers. With the System Integrator Partner Program, companies can access all products, training and technical expertise, as well as co-op marketing campaigns.

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EDS Chooses IssueTrak Help Desk Software

For a VOIP infrastructure project involving 600 locations around the world, EDS needed a robust, Web-based issue tracking system. Their choice after looking at over 40 packages? IssueTrak. Read other case studies below...

Incoming Email Available Now!

In response to customer feedback, IssueTrak has developed a new add-on module that converts incoming emails into manageable issues in the IssueTrak database. (continues over)