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NetMagic Pro And Your Help Desk Security
From point of creation, NetMagic Pro
has offered multi-platform security as a keystone of its functions as
a superior helpdesk management
software application. Using encrypted communications, a platform which
leverages database encryption and additionally, uses the core NT/Win2K/XP
server lockdown functions to freeze use in cases of security breach.
Password Changeability Ensures Adherence To Security Protocols
By ensuring your end user's passwords changes are made quickly and with relative ease, users of NetMagic Pro have proved to be more likely to follow prescribed password change policies. And, with the password synchronization function, only one password need be remembered. When creating new passwords, password rules are automatically enforced to ensure passwords are not too simple.
Web Base
Because NetMagic Pro is not installed to each individual desktop and does
not install agents to your companies systems, no TCP/IP ports are exposed.
This is one of the key benefits of any help
desk tracking software packages.
NetMagic Pro Can Assist Medical Organizations With HIPAA Compliance
As mandated by the Health Insurance Portability and Accountability Act
of 1996, NetMagic Pro can assist medical organizations to keep privacy
standards to necessary levels. Because the product never stores passwords
and enforces password rules for target platforms, it is the most HIPAA
compliant support software available
today. As well, NetMagic Pro's password synchronization and automation
of the password reset process (including End User Self Service) contributes
to completely secure administration of user ID and password information.
Aided by the standard NT/Win2K/XP server
security environments, NetMagic Pro provides password reset and synchronization
and account locking features with the ability to audit password actions
and generate reports based on these actions; something not often offered
by other help desk consultant
organizations. Additional auditing/reporting, security and help desk operator
functions are available with the purchase of additional options available.
Contact us here
to find out how NetMagic can help your organization to manage helpdesk
passwords. To try a demo of IssueTrak
help desk software, please click here.
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